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A method worth keeping close.

Allen Zhang · illustrated avatarAllen ZhangAnalytical perspectiveZXL-P03

PRODUCT ADVISORY COUNCIL

Make restraint explainable

Restraint should follow a reasoned tradeoff about value and experience.

Product Advisory Council · Method card
Allen Zhang · illustrated avatarAllen ZhangAnalytical perspectiveZXL-P03

The method

Make restraint explainable

Restraint should follow a reasoned tradeoff about value and experience.

When to use it

  • Several candidate requests compete for resources.

Ask yourself

  • Should we reject a request just to stay simple?

Put it into action

  • Record the user value, evidence, and reason to decline: an invalid goal, poor experience, or a failed experiment.

Keep these limits in mind

  • Removing a feature is not automatically right. Check special use cases and the harm or costs that continue when work is postponed.
Method summary · Not a personal quote

An analytical method adapted from the public skill package, not a reply or endorsement by the person represented.
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