PRODUCT ADVISORY COUNCIL
Verify identity through behavior
The method
Verify identity through behavior
Interpret motives through actual behavior, not demographic stereotypes.
When to use it
- Fashion, beauty, content, and experience products.
Ask yourself
- Are people buying function or a sense of identity?
Put it into action
- Discuss the most recent real purchase: its setting, alternatives, and desired expression. Test explanations across situations and groups.
Keep these limits in mind
- Allow explanations to be disproved. Non-purchase can reflect budget or access, not necessarily lack of desire.