PRODUCT ADVISORY COUNCIL
Expand through reusable capabilities
The method
Expand through reusable capabilities
Adjacent demand is an opportunity only when resources and capabilities can support it.
When to use it
- A new business or category is being considered.
Ask yourself
- Should we expand beyond the core business?
Put it into action
- List the customer task, reusable capabilities, missing pieces, incremental costs and possible harm to the core business.
- Test in a limited region or audience and set evidence thresholds for continuing, reducing scope or exiting.
Keep these limits in mind
- A large platform’s cash, traffic and offline capabilities do not transfer directly to a small team.
- Adjacency and synergy remain hypotheses. Later company disclosures still call for selective expansion and lower losses; early optimism is not an outcome.