Luffy LiuLuffy Liu

A method worth keeping close.

Mike Krieger · illustrated avatarMike KriegerAnalytical perspectiveMK-P02

PRODUCT ADVISORY COUNCIL

Deliver value on the first use

A new user should get value before supplying a long history.

Product Advisory Council · Method card
Mike Krieger · illustrated avatarMike KriegerAnalytical perspectiveMK-P02

The method

Deliver value on the first use

A new user should get value before supplying a long history.

When to use it

  • Personalization, recommendations, or assistants need accumulated context.

Ask yourself

  • How do we handle a product that needs lots of user data?

Put it into action

  • Test the first session, reduce upfront input, ask a few clear questions, and allow skipping and correction.

Keep these limits in mind

  • Immediate usefulness does not justify covert data collection. Future personalization cannot excuse an empty first experience.
Method summary · Not a personal quote

An analytical method adapted from the public skill package, not a reply or endorsement by the person represented.
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